---
availability: IDEA
description: A plugin that enables IT administrators and support teams to assess the
health and performance of a specific device through the Moveworks AI Assistant,
using a detailed device health summary and a calculated health score.
name: Analyze Device Performance and Health
purple_chat_link: https://marketplace.moveworks.com/purple-chat?conversation=%7B%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22Show+me+the+health+summary+for+a+device.%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EI+can+help+with+that.+Please+provide+the+%3Cb%3Edevice+name%3C%2Fb%3E%2C+%3Cb%3Eserial+number%3C%2Fb%3E%2C+%3Cb%3Euser+email%3C%2Fb%3E%2C+or+%3Cb%3EJamf+inventory+ID%3C%2Fb%3E+for+the+device+you%27d+like+to+analyze.%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22john%40acme.corp%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Searching+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EJamf%3C%2Fb%3E+for+devices+associated+with+%3Ccode+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3Ejohn%40acme.corp%3C%2Fcode%3E...%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EI+found+a+few+devices+for+John+Doe.+Which+one+would+you+like+to+analyze%3F%3C%2Fp%3E%3Col+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3E%3Cli%3EMacBook+Pro+%2813-inch%2C+2020%29+-+A1234BCD56EF%3C%2Fli%3E%3Cli%3EiPad+Air+%284th+Gen%29+-+G9876HGF01LK%3C%2Fli%3E%3C%2Fol%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22MacBook+Pro+A1234BCD56EF%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Retrieving+hardware+information+for+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EMacBook+Pro+A1234BCD56EF%3C%2Fb%3E+from+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EJamf%3C%2Fb%3E...%22%7D%2C%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Fetching+OS+details+and+software+inventory...%22%7D%2C%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Gathering+storage+and+memory+metrics...%22%7D%2C%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Checking+battery+health+and+cycle+count...%22%7D%2C%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Assessing+security+status+%28FileVault%2C+Firewall%29...%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EHere+is+the+health+summary+for+%3Cb%3EMacBook+Pro+%2813-inch%2C+2020%29%3C%2Fb%3E%3A%3C%2Fp%3E%3Cul+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3E%3Cli%3E%3Cb%3EOS%3A%3C%2Fb%3E+macOS+14.1%3C%2Fli%3E%3Cli%3E%3Cb%3ECPU%3A%3C%2Fb%3E+Apple+M1+%288-core%29%3C%2Fli%3E%3Cli%3E%3Cb%3EMemory%3A%3C%2Fb%3E+16+GB+%2868%25+in+use%29%3C%2Fli%3E%3Cli%3E%3Cb%3EStorage%3A%3C%2Fb%3E+480+GB+%2F+512+GB+%286%25+free+%E2%80%93+low%29%3C%2Fli%3E%3Cli%3E%3Cb%3EBattery%3A%3C%2Fb%3E+Cycle+Count+910+%28Poor%29%3C%2Fli%3E%3Cli%3E%3Cb%3ESecurity%3A%3C%2Fb%3E+FileVault+enabled%2C+Firewall+active%3C%2Fli%3E%3C%2Ful%3E%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3E%3Cb%3EHealth+Score%3A%3C%2Fb%3E+6%2F10+%28Degraded%29%3C%2Fp%3E%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3E%3Cb%3EAssessment%3A%3C%2Fb%3E+Low+disk+space+and+poor+battery+condition+detected.+Recommend+cleanup+and+battery+service.%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22connectorName%22%3A%22jamf%22%2C%22citationTitle%22%3A%22MacBook+Pro+%2813-inch%2C+2020%29+-+A1234BCD56EF%22%7D%5D%7D%5D%7D%5D%7D
solution_tags:
- Access Management
- IT
systems:
- jamf
---