---
availability: IDEA
description: A plugin that allows IT administrators to instantly trigger a device
  check-in and policy refresh in Jamf through the Moveworks AI Assistant.
name: Force Device Check-In & Policy Refresh
purple_chat_link: https://marketplace.moveworks.com/purple-chat?conversation=%7B%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22I+want+to+check+in+a+device+and+refresh+policies.%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3ESure+%E2%80%94+which+device+would+you+like+to+check+in%3F+You+can+provide+the%3A%3C%2Fp%3E%3Cul%3E%3Cli%3E%3Cp%3Edevice+name%3C%2Fp%3E%3C%2Fli%3E%3Cli%3E%3Cp%3Eserial+number%3C%2Fp%3E%3C%2Fli%3E%3Cli%3E%3Cp%3Eowner+name%3C%2Fp%3E%3C%2Fli%3E%3C%2Ful%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22MacBook+Pro.%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Searching+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EJAMF%3C%2Fb%3E+for+devices+matching+%5C%22MacBook+Pro%5C%22...%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EI+found+two+matching+devices+for+%E2%80%9CMacBook+Pro%E2%80%9D%3A%3Cbr%3E1.+MacBook+Pro+%E2%80%93+Serial+%3Cstrong%3EC02X123%3C%2Fstrong%3E+%28assigned+to+Alex+Martinez%29%3Cbr%3E2.+MacBook+Pro+%E2%80%93+Serial+%3Cstrong%3EC02Z111%3C%2Fstrong%3E+%28assigned+to+Priya+Menon%29%3Cbr%3EWhich+one+should+I+check+in+and+refresh%3F%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22connectorName%22%3A%22jamf%22%2C%22citationTitle%22%3A%22MacBook+Pro+%E2%80%93+Serial+C02X123%22%7D%2C%7B%22connectorName%22%3A%22jamf%22%2C%22citationTitle%22%3A%22MacBook+Pro+%E2%80%93+Serial+C02Z111%22%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22The+one+assigned+to+Alex+Martinez.%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22Got+it.+I%E2%80%99ll+trigger+a+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3Eforced+check-in%3C%2Fb%3E+and+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3Epolicy+refresh%3C%2Fb%3E+for+MacBook+Pro+%28C02X123%29.%22%7D%2C%7B%22citations%22%3A%5B%7B%22connectorName%22%3A%22jamf%22%2C%22citationTitle%22%3A%22MacBook+Pro+%28C02X123%29%22%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Executing+check-in+and+policy+refresh+command+on+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EJAMF%3C%2Fb%3E+for+MacBook+Pro+%28C02X123%29...%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EThe+device+has+successfully+checked+in+and+all+assigned+policies+have+been+refreshed.%3C%2Fp%3E%22%7D%5D%7D%5D%7D
solution_tags:
- Access Management
- IT
systems:
- jamf
---
