---
agent_capabilities:
- Ambient Agent
availability: IDEA
description: When an incident is resolved, the agent compiles timeline from alerts,
  deploys, and chat, and drafts a postmortem doc.
name: Generate Incident Postmortem Draft
purple_chat_link: https://marketplace.moveworks.com/purple-chat?conversation=%7B%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EIncident+is+resolved.%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Get+incident+details.%22%7D%5D%7D%2C%7B%22apiBlock%22%3A%7B%22code%22%3A%22%7B%5Cn++%5C%22incident_id%5C%22%3A+%5C%22PD-9876%5C%22%2C%5Cn++%5C%22title%5C%22%3A+%5C%22High+severity+API+latency+spikes+in+production%5C%22%2C%5Cn++%5C%22status%5C%22%3A+%5C%22resolved%5C%22%2C%5Cn++%5C%22start_time%5C%22%3A+%5C%222024-07-20T10%3A30%3A00Z%5C%22%2C%5Cn++%5C%22end_time%5C%22%3A+%5C%222024-07-20T12%3A15%3A00Z%5C%22%2C%5Cn++%5C%22severity%5C%22%3A+%5C%22sev1%5C%22%2C%5Cn++%5C%22affected_services%5C%22%3A+%5B%5C%22customer-api%5C%22%2C+%5C%22auth-service%5C%22%5D%2C%5Cn++%5C%22trigger_event%5C%22%3A+%5C%22Datadog+alert%3A+High+API+Latency%5C%22%5Cn%7D%22%2C%22connectorName%22%3A%22pagerduty%22%2C%22title%22%3A%22GET+%2Fincidents%2FPD-9876%22%7D%7D%2C%7B%22richText%22%3A%22%3Cul%3E%3Cli%3E%3Cp%3E%3Cstrong%3EIncident+ID%3C%2Fstrong%3E%3A+PD-9876%3C%2Fp%3E%3C%2Fli%3E%3Cli%3E%3Cp%3E%3Cstrong%3ETitle%3C%2Fstrong%3E%3A+High+severity+API+latency+spikes+in+production%3C%2Fp%3E%3C%2Fli%3E%3Cli%3E%3Cp%3E%3Cstrong%3EStatus%3C%2Fstrong%3E%3A+Resolved%3C%2Fp%3E%3C%2Fli%3E%3Cli%3E%3Cp%3E%3Cstrong%3EDuration%3C%2Fstrong%3E%3A+1+hour+45+minutes%3C%2Fp%3E%3C%2Fli%3E%3Cli%3E%3Cp%3E%3Cstrong%3EAffected+Services%3C%2Fstrong%3E%3A+customer-api%2C+auth-service%3C%2Fp%3E%3C%2Fli%3E%3C%2Ful%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22Compiling+additional+incident+details.+%22%2C%22status%22%3A%22success%22%2C%22content%22%3A%5B%7B%22apiBlock%22%3A%7B%22title%22%3A%22Fetch+incident+timeline%22%2C%22connectorName%22%3A%22pagerduty%22%2C%22code%22%3A%22%2F%2F+API+call+code%22%2C%22language%22%3A%22javascript%22%2C%22caption%22%3A%22%22%2C%22overrideImageUrl%22%3A%22%22%7D%7D%2C%7B%22apiBlock%22%3A%7B%22title%22%3A%22Fetch+details+on+deploys.+%22%2C%22connectorName%22%3A%22github%22%2C%22code%22%3A%22%2F%2F+API+call+code%22%2C%22language%22%3A%22javascript%22%2C%22caption%22%3A%22%22%2C%22overrideImageUrl%22%3A%22%22%7D%7D%2C%7B%22apiBlock%22%3A%7B%22title%22%3A%22Fetch+incident+details+in+chat.+%22%2C%22connectorName%22%3A%22slack%22%2C%22code%22%3A%22%2F%2F+API+call+code%22%2C%22language%22%3A%22javascript%22%2C%22caption%22%3A%22%22%2C%22overrideImageUrl%22%3A%22%22%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EI%27ve+successfully+generated+a+draft+postmortem+for+%3Cb%3EIncident+PD-9876%3C%2Fb%3E.+You+can+review+and+edit+it+in+Confluence%3A%3C%2Fp%3E%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3E%3Ca+rel%3D%5C%22noopener+noreferrer+nofollow%5C%22+class%3D%5C%22editor-link%5C%22+href%3D%5C%22https%3A%2F%2Fconfluence.example.com%2Fpages%2Fviewpage.action%3FpageId%3D987654321%5C%22%3EConfluence+Postmortem+Draft%3A+PD-9876%3C%2Fa%3E%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22connectorName%22%3A%22pagerduty%22%2C%22citationTitle%22%3A%22PD-9876%22%7D%2C%7B%22connectorName%22%3A%22datadog%22%2C%22citationTitle%22%3A%22High+API+Latency+Alert%22%7D%2C%7B%22connectorName%22%3A%22confluence%22%2C%22citationTitle%22%3A%22Postmortem+Draft%3A+PD-9876%22%7D%5D%7D%5D%7D%5D%2C%22userConfig%22%3A%7B%22userName%22%3A%22PagerDuty%22%2C%22initials%22%3A%22U%22%2C%22providedIcon%22%3A%22silhoutte%22%2C%22imageUrl%22%3A%22data%3Aimage%2Fpng%3Bbase64%2CiVBORw0KGgoAAAANSUhEUgAAAPQAAADOCAMAAAA%2BEN8HAAAAdVBMVEX%2F%2F%2F8lwVEAvUEAv0UcwEwVv0n2%2FfiO2qCe4K5m0IDh9OXK7tMNvkbf9eUrxFgZv0vD68wAvDyV3aZGyGh41I3r%2Be%2F4%2Fvqn4rXQ79ey5b5MyWyH2JrV8dyA15VczXhRym81xVy96cej4bJv0Ya05sBjznw8xmHx1q2wAAAGLklEQVR4nO2d63qqOhRFMSSobSqCVVuvWFvf%2FxGPeGnVZgUCrGSfvef4rTJHgCSEL8so%2Blt5Fj0zcehkjEAa0qGTMQJpSIdOxgikIR06GSOQhnToZIxAGtKhkzECaUiHTsYIpCEdOhkjkIZ06GSMQBrSoZMxAmlIh07GCKQhHToZI5CGdOhkjEAa0qGTMQLpf0X6rbH0y%2FO8%2Fzqsz3o5eH9%2B6jL7y%2Fijv9w7RLiylQ2kk%2FFyIoTQKpX1SZXSxy8tlrtpe99k3N%2FEItZKOST4gXCmpZPP4%2BEU%2Bb0qpIrFYt7OezzUcfMEFgjp1V7r1oeTWu8bX%2BhJXwoO4RKj9Gqbpd38fJoNG2lP15nqJoEJg%2FR0n3XYxKlYujsPNKOySfpDd3SWr%2Bjem5vy0yLuNsEjj9LJghrcWiByF%2BdPtnv5yoP0iqW37MWb%2Bs7rjCPBfZy7A5ITt7aoxaym85D50i65kx7zNbKa1HPeaLYIP9xKMzofrbd1nL98ON9Kv3Bd22f0a7Vz7uHa7t1Kz0bMnab4rHJm61Ie%2BJHedDw8%2F0ZXTMUT7qHqyrf0O38rpxUD1551GnbDVTrxcUAxtjm%2F8Q%2FQF67Say%2BtPLJJH3xd3VfpJz9diK0vG3vqxXrf0nv2XuyEPNDSC28n%2BiI99XU7CfKBa%2BXvRF%2BkB776zZScoaz9XGsnztIjb8dT1IOHr2YviT1fWjExavmajJ1DlEfM7c1cLuvWJrX3R%2BnaLL2siOCQ4CeKVdrWccpYHF6X%2FdqsN1JYBczSha2hRLxwSPAThbIupRPL85zYWGdRRp76luXjzDgBT%2BjhQ4rXZ%2BcIJ6a21zrkO5%2Bj83uzw23pS8vYiPQtLYuXZsqWGVcpPSfPtNg1PSA5HqiB6eMfZASZNI1glybn3YrodWowppYDzCM1GSGufAinsUp%2FUXdg1QOwDeo35cL0afIFo2qewC49IY4oHRZuf0F2ncYnLarzpka4WlilqfvPfPvV5J26S6Xp08Rne7pZR3rGKk1e3Y27scgyJBgnolQE0XC0OmGVps5J7PgO6g5yaqsM3fGMlF61iGCVpjraVs1MLiibpMnFKtF4kI4gDWlIQxrSDYA0pCF9BtKQhrQjkIZ0BGlIQ9oVSEMa0mcgDWlIOwJpSEeQhjSkXYE0pCF9BtKQhrQjkIZ0BGlIQ9oVSEMa0mcgDWlIO%2FInSRu2M%2Fwt0uR2BmmQnlI7KlpJ0%2B0eMUmTGwlNu3XoM91mG4k1Aos0vZfR8OEZJd1qwxAZoYiYpKnNaOZaEFQDqX6LCENqk125CZBFmtx2aNzWd6Csi%2BYJyHtGDiMe6R31o8pYZ5Hc7tnipu6T%2B2bLCAzSM%2BInj3fph1NAWbN422%2Fo6mqnvYzdS0%2FpggPmbX2fZLenhs0iWApQnbb1kdINL62n3FKeMTNuArcUgFOjd%2Fd94%2BOtpZqGTizS6XrgTv46shaCKMwpbSXntJi4JMn72zi2lbZYWA%2FoUuqjutDGCXM%2FRg8vl5xuEexVR1Re1cpdQ%2FUT5HZrhggr39JUGR%2ByPAcDlfdTx9AFmza%2BKnNdJnkepekBYefrVF%2Bqy%2FiTthVh8xXhK%2FIsbSu3l%2FvpyrKVb%2BmCdo5mXqTT6wTPm7S9hObcR4546llaVtRALvg78Pi7dIsv6aqqQPwF8G6e2TxJV5f5Yi%2F6fNPsfqT1vso5iugyZp1wOwf2Ip3WWQ3gLbedzW8O5UM6PdQq2j%2Ft8Vlnd2s2HqTTouZCAJ%2F1Q5fCL60PtRc%2FkoKlbKqMH55p2aWFUym1IcPIpYvHv%2Fhhlk6V42uKefs%2FcLpHGlqdVVpmQ%2BdKhVPbsp47YmKoasYoLcWk0Tryrmdb2nNL0DNOitikldg2XjrfLezVdWshjwmIhxwWaalF0W%2Fzdjl6WY5a%2FB%2FdKcEhJxN0LC3T8q%2F%2FNoNWxmfe8oUQcfnHg04BpNJxJr%2Fmtj9lI6WVdkcV23W%2B60D4ymqXrzeTkQOTr%2BVgXNV7dv1a538By%2FvpPx1IQzp0MkYgDenQyRiBNKRDJ2ME0pAOnYwRSEM6dDJGIA3p0MkYgTSkQydjBNKQDp2MEUhDOnQyRiAN6dDJGIE0pEMnYwTSkA6djBFIQzp0MkYg%2FW9I%2Fweu25SuAHvjcwAAAABJRU5ErkJggg%3D%3D%22%7D%7D
solution_tags:
- Engineering
systems:
- pagerduty
- github
- slack
- confluence-cloud
---