---
availability: IDEA
description: A plugin that queries Pagerduty's oncall schedule for support DRI, and
shares relevant information for the requester to followup with.
name: Look up Oncall Support DRI
purple_chat_link: https://marketplace.moveworks.com/purple-chat?conversation=%7B%22startTimestamp%22%3A%2211%3A43+AM%22%2C%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22Who%27s+the+oncall+engineer+for+the+current+outage%3F%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Trigger%3A+User+requires+support+for+an+engineering+outage%5Cn1.+Query+PagerDuty+for+oncall+engineer+details%5Cn2.+Return+oncall+engineer%2C+support+group%2C+and+other+relevant+details.%22%7D%5D%7D%2C%7B%22richText%22%3A%22%F0%9F%91%8D+I+found+the+oncall+details+for+you.+Please+see+below+for+the+information%3A%22%7D%2C%7B%22richText%22%3A%22%3Cb%3EOncall+Engineer%3A%3C%2Fb%3E+Alex+Johnson+%3Cbr%3E%3Cb%3ESupport+Group%3A%3C%2Fb%3E+Infrastructure+Team%3Cbr%3E%3Cb%3EEmail%3A%3C%2Fb%3E+%3Ca+href%3D%27mailto%3Aalex.johnson%40example.com%27%3Ealex.johnson%40example.com%3C%2Fa%3E%3Cbr%3E%3Cb%3EPhone%3A%3C%2Fb%3E+%2B123456789%22%7D%2C%7B%22richText%22%3A%22%3Cb%3ENeed+further+assistance%3F%3C%2Fb%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22style%22%3A%22filled%22%2C%22buttonText%22%3A%22Email+Alex%22%7D%2C%7B%22style%22%3A%22outlined%22%2C%22buttonText%22%3A%22Message+Alex%22%7D%5D%7D%5D%7D%5D%7D
solution_tags:
- Engineering
- IT
systems:
- pagerduty
---