---
availability: BUILT_IN
description: A plugin that lets a user find a catalog item and complete the request.
name: Manage Catalog Items
purple_chat_link: https://marketplace.moveworks.com/purple-chat?conversation=%7B%22startTimestamp%22%3A%2211%3A43+AM%22%2C%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EMy+badge+isn%27t+working%2C+I+can%27t+access+the+building+through+the+employee+entrance.+I+have+to+go+through+the+main+entrance.%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EI+found+a+related+form.+File+it+to+provide+important+details+%3C%2Fp%3E%22%7D%2C%7B%22richText%22%3A%22%3Cb%3E%3Cp%3EReplacement+Badge+Request%3C%2Fp%3E%3C%2Fb%3E%3Cbr%3E%3Cp%3EFill+this+form+to+get+a+new+badge+issued.+You+will+receive+a+new+one+at+your+desk+in+2-3+business+days.+24+hours+after+delivery%2C+your+old+badge+will+cease+to+work.+%3Cbr%3E%3Cbr%3E%3Cb%3EFill+this+form%3F%3C%2Fb%3E%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22style%22%3A%22filled%22%2C%22buttonText%22%3A%22Yes%22%7D%2C%7B%22style%22%3A%22outlined%22%2C%22buttonText%22%3A%22Get+Help%22%7D%2C%7B%22style%22%3A%22outlined%22%2C%22buttonText%22%3A%22Cancel%22%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EConfirm+your+request+for+Replacement+Badge+Request%3F%3C%2Fp%3E%22%7D%2C%7B%22richText%22%3A%22%3Cb%3E%3Cp%3E%3C%2Fp%3E%3C%2Fb%3E%3Cbr%3E%3Cp%3E%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22style%22%3A%22filled%22%2C%22buttonText%22%3A%22Yes%2C+submit%22%7D%2C%7B%22style%22%3A%22outlined%22%2C%22buttonText%22%3A%22Cancel%22%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EGreat%21+Request+successfully+submitted.+Someone+from+your+IT+department+will+reach+out+to+you+soon.+%3C%2Fp%3E%22%7D%5D%7D%5D%7D
solution_tags:
- IT
systems:
- servicenow
---