---
availability: BUILT_IN
description: A plugin that allows an individual to create a ticket.
name: Create a Ticket
purple_chat_link: https://marketplace.moveworks.com/purple-chat?conversation=%7B%22startTimestamp%22%3A%2211%3A43+AM%22%2C%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EI+need+a+new+Salesforce+sandbox+provisioned.+Can+IT+please+get+me+access+to+one%3F%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22%3Cp%3ESearching+%3Cstrong%3Eknowledge+base%3C%2Fstrong%3E+for+%5C%22Salesforce+Sandbox+Provisioning+Instructions%5C%22%3C%2Fp%3E%22%7D%2C%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22%3Cp%3ENo+results+found.+Preparing+to+suggest+help+options.%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EOkay%2C+I+can+help+you+create+an+IT+ticket+to+solve+these+issues.%3C%2Fp%3E%5Cn%3Cul%3E%5Cn++%3Cli%3E%3Cstrong%3EShort+Description%3A+%3C%2Fstrong%3ERequest+for+Salesforce+Sandbox%3C%2Fli%3E%5Cn++%3Cli%3E%3Cstrong%3EDescription%3A+%3C%2Fstrong%3EI+need+access+to+a+Salesforce+Sandbox+to+do+some+development+work.%3C%2Fli%3E%5Cn++%3Cli%3E%3Cstrong%3EPriority%3A+%3C%2Fstrong%3EP3+-+Work+Function+is+Affected%3C%2Fli%3E%5Cn%3C%2Ful%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22style%22%3A%22filled%22%2C%22buttonText%22%3A%22File+Ticket%22%7D%2C%7B%22style%22%3A%22outlined%22%2C%22buttonText%22%3A%22Other+Help+Options%22%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3ELooks+good.%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EI%27ve+created+INC1019034+for+your+request.+It+will+be+addressed+by+the+next+available+IT+agent.%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22connectorName%22%3A%22servicenow%22%2C%22citationTitle%22%3A%22INC1019034%22%7D%5D%7D%5D%7D%5D%7D
solution_tags:
- IT
systems:
- servicenow
---