---
availability: IDEA
description: A plugin that detects inactive software usage triggers the agent to message
the user and confirm if the license is still needed. If not, the agent automatically
deprovisions it, reducing wasted spend and freeing up budget without manual tracking
or approvals.
name: Software License Management
purple_chat_link: https://marketplace.moveworks.com/purple-chat?conversation=%7B%22messages%22%3A%5B%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EHi+Alex%2C+we%27ve+noticed+your+%3Cb%3EFigma%3C%2Fb%3E+license+has+been+inactive+for+over+90+days.+To+help+us+manage+our+software+licenses%2C+we+will+be+deprovisioning+your+account.%3C%2Fp%3E%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EIf+you+still+need+access%2C+please+let+me+know.%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22buttonText%22%3A%22Keep+my+license%22%2C%22style%22%3A%22outlined%22%7D%2C%7B%22buttonText%22%3A%22Deprovision%22%2C%22style%22%3A%22filled%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EUser+confirmed+they+no+longer+need+the+license.+Proceeding+with+deprovisioning.%3C%2Fp%3E%22%2C%22status%22%3A%22success%22%7D%2C%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3ERemoving+%3Cb%3EFigma%3C%2Fb%3E+access+for+Alex+Young+in+%3Cb%3EOkta%3C%2Fb%3E.%3C%2Fp%3E%22%2C%22status%22%3A%22success%22%7D%2C%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3ECreating+tracking+ticket+in+%3Cb%3EJira%3C%2Fb%3E.%3C%2Fp%3E%22%2C%22status%22%3A%22pending%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EThanks+for+confirming.+Your+%3Cb%3EFigma%3C%2Fb%3E+license+has+been+successfully+deprovisioned.+I%27ve+created+a+ticket+to+track+this+action.%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22citationTitle%22%3A%22IT-14432%3A+Deprovision+Figma+for+Alex+Young%22%2C%22connectorName%22%3A%22jira%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%2C%22showFeedbackTray%22%3Atrue%7D%5D%7D
solution_tags:
- IT
systems:
- servicenow
---