---
availability: BUILT_IN
description: A plugin that allows an individual to create a ticket.
name: Create a Ticket
purple_chat_link: https://marketplace.moveworks.com/purple-chat?conversation=%7B%22startTimestamp%22%3A%2211%3A43+AM%22%2C%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EI+need+a+new+Salesforce+sandbox+provisioned.+Can+IT+please+get+me+access+to+one%3F%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22%3Cp%3ESearching+%3Cstrong%3Eknowledge+base%3C%2Fstrong%3E+for+%5C%22Salesforce+Sandbox+Provisioning+Instructions%5C%22%3C%2Fp%3E%22%7D%2C%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22%3Cp%3ENo+results+found.+Preparing+to+suggest+help+options.%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EI+understand+that+you+need+a+new+%3Cstrong%3ESalesforce+sandbox%3C%2Fstrong%3E+provisioned+and+access+to+it.%3C%2Fp%3E%5Cn%3Cp%3EI+attempted+to+find+relevant+resources+to+assist+with+your+request%2C+but+unfortunately%2C+no+specific+results+were+found.%3C%2Fp%3E%5Cn%3Cp%3E%3Cbr%3E%3C%2Fp%3E%5Cn%3Cp%3EPlease+review+the+available+help+options.%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22style%22%3A%22filled%22%2C%22buttonText%22%3A%22File+ticket%22%7D%2C%7B%22style%22%3A%22outlined%22%2C%22buttonText%22%3A%22Start+agent+chat%22%7D%2C%7B%22style%22%3A%22outlined%22%2C%22buttonText%22%3A%22Other+Help+Options%22%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EYour+ticket+for+provisioning+a+new+%3Cstrong%3ESalesforce+sandbox%3C%2Fstrong%3E+and+access+to+it+has+been+successfully+created.+Here+are+the+details%3A%3C%2Fp%3E%5Cn%3Cp%3E-+%3Cstrong%3ETicket+ID%3C%2Fstrong%3E%3A+INC1019034%3Cbr%3E%5Cn-+%3Cstrong%3EDescription%3C%2Fstrong%3E%3A+I+need+a+new+Salesforce+sandbox+provisioned+and+access+to+it.%3Cbr%3E%5Cn-+%3Cstrong%3EStatus%3C%2Fstrong%3E%3A+New%3Cbr%3E%5Cn-+%3Cstrong%3EOpened+At%3C%2Fstrong%3E%3A+February+13%2C+2025+-+04%3A17+PM+PST%3C%2Fp%3E%5Cn%3Cp%3E%3Cbr%3E%3C%2Fp%3E%5Cn%3Cp%3EIf+you+need+any+further+assistance+or+have+additional+requests%2C+feel+free+to+let+me+know%21%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22connectorName%22%3A%22servicenow%22%2C%22citationTitle%22%3A%22INC1019034%22%7D%5D%7D%5D%7D%5D%7D
solution_tags:
- Ticketing
systems:
- sysaid
---