---
agent_capabilities:
- Ambient Agent
availability: IDEA
description: When an LOA is approved, the agent proposes a coverage plan, reassigns
critical queues, and posts a status note to the team channel.
name: Manage Leave of Absence Coverage
purple_chat_link: https://marketplace.moveworks.com/purple-chat?conversation=%7B%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3ELOA+approved%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Lookup+leave+of+absence+details+for+Alex+Smith%22%2C%22content%22%3A%5B%7B%22apiBlock%22%3A%7B%22title%22%3A%22Lookup+leave+of+absence+details%22%2C%22connectorName%22%3A%22workday%22%2C%22code%22%3A%22%2F%2F+API+call+code%22%2C%22language%22%3A%22javascript%22%2C%22caption%22%3A%22%22%2C%22overrideImageUrl%22%3A%22%22%7D%7D%5D%7D%2C%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Identifying+items+requiring+coverage+by+checking+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EJira%3C%2Fb%3E+and+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EGoogle+Calendar%3C%2Fb%3E.%22%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EOf+course.+I+see+Alex%27s+leave+is+from+Oct+28+to+Nov+8.+Based+on+their+assignments%2C+I%27ve+identified+a+few+items+that+need+coverage%3A%3C%2Fp%3E%3Cul%3E%3Cli%3E%3Cp%3E%3Cstrong%3EJira+Queue%3C%2Fstrong%3E%3A+Tier+2+Support%3C%2Fp%3E%3C%2Fli%3E%3Cli%3E%3Cp%3E%3Cstrong%3ERecurring+Meeting%3C%2Fstrong%3E%3A+Weekly+Team+Sync%3C%2Fp%3E%3C%2Fli%3E%3C%2Ful%3E%3Cp%3EWho+should+I+reassign+the+%3Cstrong%3EJira%3C%2Fstrong%3E+queue+to%3F%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22connectorName%22%3A%22workday%22%2C%22citationTitle%22%3A%22LOA+Request%3A+Alex+Smith%22%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EGot+it.+Here+is+the+proposed+coverage+plan+for+Alex%27s+leave%3A%3C%2Fp%3E%3Cul+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3E%3Cli%3E%3Cb%3EReassign+Jira+Queue%3C%2Fb%3E%3A+%27Tier+2+Support%27+ownership+to+Sarah+Johnson.%3C%2Fli%3E%3Cli%3E%3Cb%3EDelegate+Meeting%3C%2Fb%3E%3A+Make+you+the+host+of+the+recurring+%27Weekly+Team+Sync%27+event+on+Google+Calendar.%3C%2Fli%3E%3Cli%3E%3Cb%3ENotify+Team%3C%2Fb%3E%3A+Post+a+status+update+in+the+%23support-team+channel+in+Slack.%3C%2Fli%3E%3C%2Ful%3E%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EDoes+this+look+correct%3F%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22buttonText%22%3A%22Confirm+%26+Run%22%2C%22style%22%3A%22filled%22%7D%2C%7B%22buttonText%22%3A%22Edit+Plan%22%2C%22style%22%3A%22outlined%22%7D%2C%7B%22buttonText%22%3A%22Cancel%22%2C%22style%22%3A%22outlined%22%7D%5D%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Reassigning+%27Tier+2+Support%27+queue+to+Sarah+Johnson+in+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EJira%3C%2Fb%3E.%22%7D%2C%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Updating+organizer+for+%27Weekly+Team+Sync%27+in+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EGoogle+Calendar%3C%2Fb%3E.%22%7D%2C%7B%22status%22%3A%22success%22%2C%22richText%22%3A%22Posting+coverage+notification+to+%23support-team+in+%3Cb+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3ESlack%3C%2Fb%3E.%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp+xmlns%3D%5C%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxhtml%5C%22%3EAll+set.+The+coverage+plan+for+Alex+Smith%27s+leave+has+been+executed.%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22connectorName%22%3A%22jira%22%2C%22citationTitle%22%3A%22Queue%3A+Tier+2+Support%22%7D%2C%7B%22connectorName%22%3A%22google-calendar%22%2C%22citationTitle%22%3A%22Event%3A+Weekly+Team+Sync%22%7D%2C%7B%22connectorName%22%3A%22slack%22%2C%22citationTitle%22%3A%22Message+in+%23support-team%22%7D%5D%7D%5D%7D%5D%2C%22userConfig%22%3A%7B%22userName%22%3A%22Workday%22%2C%22initials%22%3A%22U%22%2C%22providedIcon%22%3A%22silhoutte%22%2C%22imageUrl%22%3A%22https%3A%2F%2Fwww.vhv.rs%2Fdpng%2Fd%2F129-1291699_workday-staff-writers-workday-logo-hd-png-download.png%22%7D%7D
solution_tags:
- HR - Time & Absence
systems:
- workday
- jira
- slack
- google-calendar
---