Digital Employee Experience (DEX) API — monitor device health, software inventory, experience scores, alerts, remediations, and IT campaigns. Resembles tools like Nexthink, Lakeside, and ServiceNow DEX.
---
**Acting as a user (`X-PS-Impersonate-User`).** Every endpoint accepts an optional `X-PS-Impersonate-User` request header whose value is the email of the instance user to act as. The effective user resolves in this order: the header if present, else the instance's configured default MCP user, else none. User-scoped paths additionally accept the literal `me` in place of an email, and Graph-style apps also serve `/me/…` twins of their `/users/{email}/…` paths that resolve the same way. This header is honored by all operations but is intentionally omitted from each operation's parameter list so it is not surfaced as a per-tool argument by MCP clients; see the `ImpersonateUser` entry under `components.parameters`.
Digital Employee Experience (DEX) API — monitor device health, software inventory, experience scores, alerts, remediations, and IT campaigns. Resembles tools like Nexthink, Lakeside, and ServiceNow DEX.
---
**Acting as a user (`X-PS-Impersonate-User`).** Every endpoint accepts an optional `X-PS-Impersonate-User` request header whose value is the email of the instance user to act as. The effective user resolves in this order: the header if present, else the instance's configured default MCP user, else none. User-scoped paths additionally accept the literal `me` in place of an email, and Graph-style apps also serve `/me/…` twins of their `/users/{email}/…` paths that resolve the same way. This header is honored by all operations but is intentionally omitted from each operation's parameter list so it is not surfaced as a per-tool argument by MCP clients; see the `ImpersonateUser` entry under `components.parameters`.
Operations
GET /devices
List DEX-monitored endpoint devices with health telemetry
Managed endpoints (laptop, desktop, mobile, virtual_machine) and their live telemetry: health_score, CPU/memory/disk usage, battery health, uptime, last_seen, compliance_status, encryption and antivirus state, plus assigned_to, department and location. This is device-health monitoring (Nexthink/Lakeside style) — the finance-owned asset register lives in the erp app's assets collection, and user-reported device tickets live in itsm. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key).
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "List DEX-monitored endpoint devices with health telemetry",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "query",
"name": "limit",
"schema": {
"type": "integer",
"default": 50
},
"description": "Legacy page size (default 50). Prefer $top. Ignored when $top/$skip are used."
},
{
"in": "query",
"name": "cursor",
"schema": {
"type": "string"
},
"description": "Legacy keyset cursor — pass the previous response's nextCursor. Prefer $skip/$top."
},
{
"in": "query",
"name": "$filter",
"schema": {
"type": "string"
},
"description": "OData filter expression. Comparison operators: eq, ne, gt, ge, lt, le. Logical: and, or, not, with parentheses for grouping. String functions: contains(field,'x'), startswith(field,'x'), endswith(field,'x'). Membership: field in ('a','b'). Case-insensitive matching via tolower(field) / toupper(field). Nested fields use a slash, e.g. pto_balance/vacation_days. String literals use single quotes; dates are ISO-8601. Examples: \"status eq 'active'\"; \"salary gt 50000 and department eq 'Engineering'\"; \"contains(tolower(name),'acme')\"; \"closeDate gt 2026-01-01\"."
},
{
"in": "query",
"name": "$select",
"schema": {
"type": "string"
},
"description": "Comma-separated list of fields to return, e.g. \"id,firstName,email\". Nested fields via slash (\"pto_balance/vacation_days\"). The id field is always included."
},
{
"in": "query",
"name": "$orderby",
"schema": {
"type": "string"
},
"description": "Sort clause(s), comma-separated, each \"field [asc|desc]\" (asc is the default). Example: \"createdAt desc, lastName asc\". Null values sort last."
},
{
"in": "query",
"name": "$search",
"schema": {
"type": "string"
},
"description": "Free-text, case-insensitive substring match across the resource's searchable fields."
},
{
"in": "query",
"name": "$top",
"schema": {
"type": "integer"
},
"description": "Maximum number of items to return (page size)."
},
{
"in": "query",
"name": "$skip",
"schema": {
"type": "integer"
},
"description": "Number of matching items to skip before returning results (offset paging). Combine with $top."
},
{
"in": "query",
"name": "$count",
"schema": {
"type": "boolean"
},
"description": "When true, include @odata.count (total matches after $filter/$search, before paging) in the response."
}
],
"responses": {
"200": {
"description": "Paginated list",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"data": {
"type": "array",
"items": {
"$ref": "#/components/schemas/Device"
}
},
"nextCursor": {
"type": "string",
"nullable": true,
"description": "Cursor for the next page, or null on the last page. With $top/$skip this is the next $skip value; otherwise a keyset cursor."
},
"total": {
"type": "integer",
"description": "Total documents in the collection."
},
"@odata.count": {
"type": "integer",
"description": "Present only when $count=true: total matches after $filter/$search."
},
"@odata.truncated": {
"type": "boolean",
"description": "Present and true only when the collection exceeded the in-memory query cap and results may be incomplete."
}
}
}
}
}
},
"400": {
"description": "Invalid OData query (e.g. malformed $filter)"
}
},
"description": "Managed endpoints (laptop, desktop, mobile, virtual_machine) and their live telemetry: health_score, CPU/memory/disk usage, battery health, uptime, last_seen, compliance_status, encryption and antivirus state, plus assigned_to, department and location. This is device-health monitoring (Nexthink/Lakeside style) — the finance-owned asset register lives in the erp app's assets collection, and user-reported device tickets live in itsm. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key)."
}
POST /devices
Create device
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Create device",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Device"
}
}
}
},
"responses": {
"201": {
"description": "Created",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Device"
}
}
}
}
}
}
GET /devices/{id}
Get device
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Get device",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Found",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Device"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
PATCH /devices/{id}
Update device
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Update device",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"description": "Fields to update (partial)",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Device"
}
}
}
},
"responses": {
"200": {
"description": "Updated",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Device"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
DELETE /devices/{id}
Delete device
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Delete device",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Deleted",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"success": {
"type": "boolean"
}
}
}
}
}
},
"404": {
"description": "Not found"
}
}
}
GET /software_inventory
List software installed on DEX-monitored devices
One row per software title installed on a device (device_id plus software_name, version, publisher) with install_date, last_used, license_type and the is_managed / is_approved flags. Use it for licence-usage, shadow-IT (is_approved false) and version-spread questions — software purchasing and licence assets live in the erp app. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key).
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "List software installed on DEX-monitored devices",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "query",
"name": "limit",
"schema": {
"type": "integer",
"default": 50
},
"description": "Legacy page size (default 50). Prefer $top. Ignored when $top/$skip are used."
},
{
"in": "query",
"name": "cursor",
"schema": {
"type": "string"
},
"description": "Legacy keyset cursor — pass the previous response's nextCursor. Prefer $skip/$top."
},
{
"in": "query",
"name": "$filter",
"schema": {
"type": "string"
},
"description": "OData filter expression. Comparison operators: eq, ne, gt, ge, lt, le. Logical: and, or, not, with parentheses for grouping. String functions: contains(field,'x'), startswith(field,'x'), endswith(field,'x'). Membership: field in ('a','b'). Case-insensitive matching via tolower(field) / toupper(field). Nested fields use a slash, e.g. pto_balance/vacation_days. String literals use single quotes; dates are ISO-8601. Examples: \"status eq 'active'\"; \"salary gt 50000 and department eq 'Engineering'\"; \"contains(tolower(name),'acme')\"; \"closeDate gt 2026-01-01\"."
},
{
"in": "query",
"name": "$select",
"schema": {
"type": "string"
},
"description": "Comma-separated list of fields to return, e.g. \"id,firstName,email\". Nested fields via slash (\"pto_balance/vacation_days\"). The id field is always included."
},
{
"in": "query",
"name": "$orderby",
"schema": {
"type": "string"
},
"description": "Sort clause(s), comma-separated, each \"field [asc|desc]\" (asc is the default). Example: \"createdAt desc, lastName asc\". Null values sort last."
},
{
"in": "query",
"name": "$search",
"schema": {
"type": "string"
},
"description": "Free-text, case-insensitive substring match across the resource's searchable fields."
},
{
"in": "query",
"name": "$top",
"schema": {
"type": "integer"
},
"description": "Maximum number of items to return (page size)."
},
{
"in": "query",
"name": "$skip",
"schema": {
"type": "integer"
},
"description": "Number of matching items to skip before returning results (offset paging). Combine with $top."
},
{
"in": "query",
"name": "$count",
"schema": {
"type": "boolean"
},
"description": "When true, include @odata.count (total matches after $filter/$search, before paging) in the response."
}
],
"responses": {
"200": {
"description": "Paginated list",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"data": {
"type": "array",
"items": {
"$ref": "#/components/schemas/SoftwareInventory"
}
},
"nextCursor": {
"type": "string",
"nullable": true,
"description": "Cursor for the next page, or null on the last page. With $top/$skip this is the next $skip value; otherwise a keyset cursor."
},
"total": {
"type": "integer",
"description": "Total documents in the collection."
},
"@odata.count": {
"type": "integer",
"description": "Present only when $count=true: total matches after $filter/$search."
},
"@odata.truncated": {
"type": "boolean",
"description": "Present and true only when the collection exceeded the in-memory query cap and results may be incomplete."
}
}
}
}
}
},
"400": {
"description": "Invalid OData query (e.g. malformed $filter)"
}
},
"description": "One row per software title installed on a device (device_id plus software_name, version, publisher) with install_date, last_used, license_type and the is_managed / is_approved flags. Use it for licence-usage, shadow-IT (is_approved false) and version-spread questions — software purchasing and licence assets live in the erp app. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key)."
}
POST /software_inventory
Create software inventory entry
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Create software inventory entry",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/SoftwareInventory"
}
}
}
},
"responses": {
"201": {
"description": "Created",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/SoftwareInventory"
}
}
}
}
}
}
GET /software_inventory/{id}
Get software inventory entry
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Get software inventory entry",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Found",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/SoftwareInventory"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
PATCH /software_inventory/{id}
Update software inventory entry
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Update software inventory entry",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"description": "Fields to update (partial)",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/SoftwareInventory"
}
}
}
},
"responses": {
"200": {
"description": "Updated",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/SoftwareInventory"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
DELETE /software_inventory/{id}
Delete software inventory entry
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Delete software inventory entry",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Deleted",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"success": {
"type": "boolean"
}
}
}
}
}
},
"404": {
"description": "Not found"
}
}
}
GET /dex_alerts
List DEX device-health alerts (machine-generated telemetry alerts)
Automated endpoint alerts — high_cpu, low_disk, low_memory, crash, network_issue, battery_critical, security_threat, compliance_violation, software_error, hardware_failure — with severity, open/acknowledged/resolved status, and the metric_value that breached its threshold. These are generated from device telemetry, not raised by users (user-reported tickets live in the itsm app); the remediations collection records what was done about them. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key).
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "List DEX device-health alerts (machine-generated telemetry alerts)",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "query",
"name": "limit",
"schema": {
"type": "integer",
"default": 50
},
"description": "Legacy page size (default 50). Prefer $top. Ignored when $top/$skip are used."
},
{
"in": "query",
"name": "cursor",
"schema": {
"type": "string"
},
"description": "Legacy keyset cursor — pass the previous response's nextCursor. Prefer $skip/$top."
},
{
"in": "query",
"name": "$filter",
"schema": {
"type": "string"
},
"description": "OData filter expression. Comparison operators: eq, ne, gt, ge, lt, le. Logical: and, or, not, with parentheses for grouping. String functions: contains(field,'x'), startswith(field,'x'), endswith(field,'x'). Membership: field in ('a','b'). Case-insensitive matching via tolower(field) / toupper(field). Nested fields use a slash, e.g. pto_balance/vacation_days. String literals use single quotes; dates are ISO-8601. Examples: \"status eq 'active'\"; \"salary gt 50000 and department eq 'Engineering'\"; \"contains(tolower(name),'acme')\"; \"closeDate gt 2026-01-01\"."
},
{
"in": "query",
"name": "$select",
"schema": {
"type": "string"
},
"description": "Comma-separated list of fields to return, e.g. \"id,firstName,email\". Nested fields via slash (\"pto_balance/vacation_days\"). The id field is always included."
},
{
"in": "query",
"name": "$orderby",
"schema": {
"type": "string"
},
"description": "Sort clause(s), comma-separated, each \"field [asc|desc]\" (asc is the default). Example: \"createdAt desc, lastName asc\". Null values sort last."
},
{
"in": "query",
"name": "$search",
"schema": {
"type": "string"
},
"description": "Free-text, case-insensitive substring match across the resource's searchable fields."
},
{
"in": "query",
"name": "$top",
"schema": {
"type": "integer"
},
"description": "Maximum number of items to return (page size)."
},
{
"in": "query",
"name": "$skip",
"schema": {
"type": "integer"
},
"description": "Number of matching items to skip before returning results (offset paging). Combine with $top."
},
{
"in": "query",
"name": "$count",
"schema": {
"type": "boolean"
},
"description": "When true, include @odata.count (total matches after $filter/$search, before paging) in the response."
}
],
"responses": {
"200": {
"description": "Paginated list",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"data": {
"type": "array",
"items": {
"$ref": "#/components/schemas/DexAlert"
}
},
"nextCursor": {
"type": "string",
"nullable": true,
"description": "Cursor for the next page, or null on the last page. With $top/$skip this is the next $skip value; otherwise a keyset cursor."
},
"total": {
"type": "integer",
"description": "Total documents in the collection."
},
"@odata.count": {
"type": "integer",
"description": "Present only when $count=true: total matches after $filter/$search."
},
"@odata.truncated": {
"type": "boolean",
"description": "Present and true only when the collection exceeded the in-memory query cap and results may be incomplete."
}
}
}
}
}
},
"400": {
"description": "Invalid OData query (e.g. malformed $filter)"
}
},
"description": "Automated endpoint alerts — high_cpu, low_disk, low_memory, crash, network_issue, battery_critical, security_threat, compliance_violation, software_error, hardware_failure — with severity, open/acknowledged/resolved status, and the metric_value that breached its threshold. These are generated from device telemetry, not raised by users (user-reported tickets live in the itsm app); the remediations collection records what was done about them. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key)."
}
POST /dex_alerts
Create DEX alert
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Create DEX alert",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/DexAlert"
}
}
}
},
"responses": {
"201": {
"description": "Created",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/DexAlert"
}
}
}
}
}
}
GET /dex_alerts/{id}
Get DEX alert
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Get DEX alert",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Found",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/DexAlert"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
PATCH /dex_alerts/{id}
Update DEX alert
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Update DEX alert",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"description": "Fields to update (partial)",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/DexAlert"
}
}
}
},
"responses": {
"200": {
"description": "Updated",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/DexAlert"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
DELETE /dex_alerts/{id}
Delete DEX alert
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Delete DEX alert",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Deleted",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"success": {
"type": "boolean"
}
}
}
}
}
},
"404": {
"description": "Not found"
}
}
}
POST /dex_alerts/{id}/acknowledge
Acknowledge a DEX alert
Marks the alert as acknowledged. Fails if the alert is already resolved or already acknowledged.
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Acknowledge a DEX alert",
"description": "Marks the alert as acknowledged. Fails if the alert is already resolved or already acknowledged.",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"acknowledged_by": {
"type": "string",
"description": "Email of the person acknowledging the alert",
"example": "admin@acme.com"
}
},
"required": [
"acknowledged_by"
]
}
}
}
},
"responses": {
"200": {
"description": "Alert acknowledged",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/DexAlert"
}
}
}
},
"404": {
"description": "Alert not found"
},
"422": {
"description": "Alert already resolved or already acknowledged"
}
}
}
POST /dex_alerts/{id}/resolve
Resolve a DEX alert
Marks the alert as resolved. Fails if the alert is already resolved.
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Resolve a DEX alert",
"description": "Marks the alert as resolved. Fails if the alert is already resolved.",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"resolved_by": {
"type": "string",
"description": "Email of the person resolving the alert",
"example": "admin@acme.com"
},
"resolution_notes": {
"type": "string",
"description": "Optional notes about the resolution",
"example": "Restarted service, CPU normalized."
}
},
"required": [
"resolved_by"
]
}
}
}
},
"responses": {
"200": {
"description": "Alert resolved",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/DexAlert"
}
}
}
},
"404": {
"description": "Alert not found"
},
"422": {
"description": "Alert already resolved"
}
}
}
GET /remediations
List DEX remediation actions run against devices
Automated fix-it actions targeting a device (restart_service, clear_cache, force_update, restart_device, run_diagnostics, reset_network, update_drivers, scan_malware, enforce_compliance…) with status pending/in_progress/completed/failed, executor, timings and result. Use it to see what has already been attempted for a device or alert; the execute and complete tools are what drive the status. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key).
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "List DEX remediation actions run against devices",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "query",
"name": "limit",
"schema": {
"type": "integer",
"default": 50
},
"description": "Legacy page size (default 50). Prefer $top. Ignored when $top/$skip are used."
},
{
"in": "query",
"name": "cursor",
"schema": {
"type": "string"
},
"description": "Legacy keyset cursor — pass the previous response's nextCursor. Prefer $skip/$top."
},
{
"in": "query",
"name": "$filter",
"schema": {
"type": "string"
},
"description": "OData filter expression. Comparison operators: eq, ne, gt, ge, lt, le. Logical: and, or, not, with parentheses for grouping. String functions: contains(field,'x'), startswith(field,'x'), endswith(field,'x'). Membership: field in ('a','b'). Case-insensitive matching via tolower(field) / toupper(field). Nested fields use a slash, e.g. pto_balance/vacation_days. String literals use single quotes; dates are ISO-8601. Examples: \"status eq 'active'\"; \"salary gt 50000 and department eq 'Engineering'\"; \"contains(tolower(name),'acme')\"; \"closeDate gt 2026-01-01\"."
},
{
"in": "query",
"name": "$select",
"schema": {
"type": "string"
},
"description": "Comma-separated list of fields to return, e.g. \"id,firstName,email\". Nested fields via slash (\"pto_balance/vacation_days\"). The id field is always included."
},
{
"in": "query",
"name": "$orderby",
"schema": {
"type": "string"
},
"description": "Sort clause(s), comma-separated, each \"field [asc|desc]\" (asc is the default). Example: \"createdAt desc, lastName asc\". Null values sort last."
},
{
"in": "query",
"name": "$search",
"schema": {
"type": "string"
},
"description": "Free-text, case-insensitive substring match across the resource's searchable fields."
},
{
"in": "query",
"name": "$top",
"schema": {
"type": "integer"
},
"description": "Maximum number of items to return (page size)."
},
{
"in": "query",
"name": "$skip",
"schema": {
"type": "integer"
},
"description": "Number of matching items to skip before returning results (offset paging). Combine with $top."
},
{
"in": "query",
"name": "$count",
"schema": {
"type": "boolean"
},
"description": "When true, include @odata.count (total matches after $filter/$search, before paging) in the response."
}
],
"responses": {
"200": {
"description": "Paginated list",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"data": {
"type": "array",
"items": {
"$ref": "#/components/schemas/Remediation"
}
},
"nextCursor": {
"type": "string",
"nullable": true,
"description": "Cursor for the next page, or null on the last page. With $top/$skip this is the next $skip value; otherwise a keyset cursor."
},
"total": {
"type": "integer",
"description": "Total documents in the collection."
},
"@odata.count": {
"type": "integer",
"description": "Present only when $count=true: total matches after $filter/$search."
},
"@odata.truncated": {
"type": "boolean",
"description": "Present and true only when the collection exceeded the in-memory query cap and results may be incomplete."
}
}
}
}
}
},
"400": {
"description": "Invalid OData query (e.g. malformed $filter)"
}
},
"description": "Automated fix-it actions targeting a device (restart_service, clear_cache, force_update, restart_device, run_diagnostics, reset_network, update_drivers, scan_malware, enforce_compliance…) with status pending/in_progress/completed/failed, executor, timings and result. Use it to see what has already been attempted for a device or alert; the execute and complete tools are what drive the status. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key)."
}
POST /remediations
Create remediation
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Create remediation",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Remediation"
}
}
}
},
"responses": {
"201": {
"description": "Created",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Remediation"
}
}
}
}
}
}
GET /remediations/{id}
Get remediation
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Get remediation",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Found",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Remediation"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
PATCH /remediations/{id}
Update remediation
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Update remediation",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"description": "Fields to update (partial)",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Remediation"
}
}
}
},
"responses": {
"200": {
"description": "Updated",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Remediation"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
DELETE /remediations/{id}
Delete remediation
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Delete remediation",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Deleted",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"success": {
"type": "boolean"
}
}
}
}
}
},
"404": {
"description": "Not found"
}
}
}
POST /remediations/{id}/execute
Execute a remediation
Transitions the remediation to in_progress and records the executor. Fails if already completed or in_progress. Failed remediations may be re-executed.
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Execute a remediation",
"description": "Transitions the remediation to in_progress and records the executor. Fails if already completed or in_progress. Failed remediations may be re-executed.",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"executed_by": {
"type": "string",
"description": "Email or identifier of the executor (defaults to 'system')",
"example": "admin@acme.com"
}
}
}
}
}
},
"responses": {
"200": {
"description": "Remediation started (status = in_progress)",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Remediation"
}
}
}
},
"404": {
"description": "Remediation not found"
},
"422": {
"description": "Remediation already completed or already in_progress"
}
}
}
POST /remediations/{id}/complete
Mark a remediation as complete
Transitions the remediation to completed. Remediation must be in_progress.
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Mark a remediation as complete",
"description": "Transitions the remediation to completed. Remediation must be in_progress.",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"result": {
"type": "string",
"description": "Outcome description (defaults to 'success')",
"example": "success"
}
}
}
}
}
},
"responses": {
"200": {
"description": "Remediation completed",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Remediation"
}
}
}
},
"404": {
"description": "Remediation not found"
},
"422": {
"description": "Remediation is not in_progress (must execute first)"
}
}
}
GET /experience_scores
List DEX digital-experience scores (0–10) per device and user
Periodic scorecards that roll boot time, responsiveness, network, stability and battery into an overall_score for a device_id / user_email at a measured_at timestamp, alongside the raw boot_time_seconds, crash count and response-time inputs. Use it for experience trends and worst-experience rankings; point-in-time device telemetry lives on devices instead. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key).
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "List DEX digital-experience scores (0–10) per device and user",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "query",
"name": "limit",
"schema": {
"type": "integer",
"default": 50
},
"description": "Legacy page size (default 50). Prefer $top. Ignored when $top/$skip are used."
},
{
"in": "query",
"name": "cursor",
"schema": {
"type": "string"
},
"description": "Legacy keyset cursor — pass the previous response's nextCursor. Prefer $skip/$top."
},
{
"in": "query",
"name": "$filter",
"schema": {
"type": "string"
},
"description": "OData filter expression. Comparison operators: eq, ne, gt, ge, lt, le. Logical: and, or, not, with parentheses for grouping. String functions: contains(field,'x'), startswith(field,'x'), endswith(field,'x'). Membership: field in ('a','b'). Case-insensitive matching via tolower(field) / toupper(field). Nested fields use a slash, e.g. pto_balance/vacation_days. String literals use single quotes; dates are ISO-8601. Examples: \"status eq 'active'\"; \"salary gt 50000 and department eq 'Engineering'\"; \"contains(tolower(name),'acme')\"; \"closeDate gt 2026-01-01\"."
},
{
"in": "query",
"name": "$select",
"schema": {
"type": "string"
},
"description": "Comma-separated list of fields to return, e.g. \"id,firstName,email\". Nested fields via slash (\"pto_balance/vacation_days\"). The id field is always included."
},
{
"in": "query",
"name": "$orderby",
"schema": {
"type": "string"
},
"description": "Sort clause(s), comma-separated, each \"field [asc|desc]\" (asc is the default). Example: \"createdAt desc, lastName asc\". Null values sort last."
},
{
"in": "query",
"name": "$search",
"schema": {
"type": "string"
},
"description": "Free-text, case-insensitive substring match across the resource's searchable fields."
},
{
"in": "query",
"name": "$top",
"schema": {
"type": "integer"
},
"description": "Maximum number of items to return (page size)."
},
{
"in": "query",
"name": "$skip",
"schema": {
"type": "integer"
},
"description": "Number of matching items to skip before returning results (offset paging). Combine with $top."
},
{
"in": "query",
"name": "$count",
"schema": {
"type": "boolean"
},
"description": "When true, include @odata.count (total matches after $filter/$search, before paging) in the response."
}
],
"responses": {
"200": {
"description": "Paginated list",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"data": {
"type": "array",
"items": {
"$ref": "#/components/schemas/ExperienceScore"
}
},
"nextCursor": {
"type": "string",
"nullable": true,
"description": "Cursor for the next page, or null on the last page. With $top/$skip this is the next $skip value; otherwise a keyset cursor."
},
"total": {
"type": "integer",
"description": "Total documents in the collection."
},
"@odata.count": {
"type": "integer",
"description": "Present only when $count=true: total matches after $filter/$search."
},
"@odata.truncated": {
"type": "boolean",
"description": "Present and true only when the collection exceeded the in-memory query cap and results may be incomplete."
}
}
}
}
}
},
"400": {
"description": "Invalid OData query (e.g. malformed $filter)"
}
},
"description": "Periodic scorecards that roll boot time, responsiveness, network, stability and battery into an overall_score for a device_id / user_email at a measured_at timestamp, alongside the raw boot_time_seconds, crash count and response-time inputs. Use it for experience trends and worst-experience rankings; point-in-time device telemetry lives on devices instead. Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key)."
}
POST /experience_scores
Create experience score
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Create experience score",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/ExperienceScore"
}
}
}
},
"responses": {
"201": {
"description": "Created",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/ExperienceScore"
}
}
}
}
}
}
GET /experience_scores/{id}
Get experience score
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Get experience score",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Found",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/ExperienceScore"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
PATCH /experience_scores/{id}
Update experience score
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Update experience score",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"description": "Fields to update (partial)",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/ExperienceScore"
}
}
}
},
"responses": {
"200": {
"description": "Updated",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/ExperienceScore"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
DELETE /experience_scores/{id}
Delete experience score
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Delete experience score",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Deleted",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"success": {
"type": "boolean"
}
}
}
}
}
},
"404": {
"description": "Not found"
}
}
}
GET /dex_campaigns
List DEX IT campaigns (fleet patch, rollout and compliance sweeps)
Fleet-wide IT operations targeting a device cohort — patch_deployment, software_rollout, compliance_check, security_scan, driver_update, os_upgrade — with target_criteria, status draft/active/completed and total/completed/failed device counts. These are IT rollout campaigns, not marketing campaigns (see the crm app). Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key).
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "List DEX IT campaigns (fleet patch, rollout and compliance sweeps)",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "query",
"name": "limit",
"schema": {
"type": "integer",
"default": 50
},
"description": "Legacy page size (default 50). Prefer $top. Ignored when $top/$skip are used."
},
{
"in": "query",
"name": "cursor",
"schema": {
"type": "string"
},
"description": "Legacy keyset cursor — pass the previous response's nextCursor. Prefer $skip/$top."
},
{
"in": "query",
"name": "$filter",
"schema": {
"type": "string"
},
"description": "OData filter expression. Comparison operators: eq, ne, gt, ge, lt, le. Logical: and, or, not, with parentheses for grouping. String functions: contains(field,'x'), startswith(field,'x'), endswith(field,'x'). Membership: field in ('a','b'). Case-insensitive matching via tolower(field) / toupper(field). Nested fields use a slash, e.g. pto_balance/vacation_days. String literals use single quotes; dates are ISO-8601. Examples: \"status eq 'active'\"; \"salary gt 50000 and department eq 'Engineering'\"; \"contains(tolower(name),'acme')\"; \"closeDate gt 2026-01-01\"."
},
{
"in": "query",
"name": "$select",
"schema": {
"type": "string"
},
"description": "Comma-separated list of fields to return, e.g. \"id,firstName,email\". Nested fields via slash (\"pto_balance/vacation_days\"). The id field is always included."
},
{
"in": "query",
"name": "$orderby",
"schema": {
"type": "string"
},
"description": "Sort clause(s), comma-separated, each \"field [asc|desc]\" (asc is the default). Example: \"createdAt desc, lastName asc\". Null values sort last."
},
{
"in": "query",
"name": "$search",
"schema": {
"type": "string"
},
"description": "Free-text, case-insensitive substring match across the resource's searchable fields."
},
{
"in": "query",
"name": "$top",
"schema": {
"type": "integer"
},
"description": "Maximum number of items to return (page size)."
},
{
"in": "query",
"name": "$skip",
"schema": {
"type": "integer"
},
"description": "Number of matching items to skip before returning results (offset paging). Combine with $top."
},
{
"in": "query",
"name": "$count",
"schema": {
"type": "boolean"
},
"description": "When true, include @odata.count (total matches after $filter/$search, before paging) in the response."
}
],
"responses": {
"200": {
"description": "Paginated list",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"data": {
"type": "array",
"items": {
"$ref": "#/components/schemas/Campaign"
}
},
"nextCursor": {
"type": "string",
"nullable": true,
"description": "Cursor for the next page, or null on the last page. With $top/$skip this is the next $skip value; otherwise a keyset cursor."
},
"total": {
"type": "integer",
"description": "Total documents in the collection."
},
"@odata.count": {
"type": "integer",
"description": "Present only when $count=true: total matches after $filter/$search."
},
"@odata.truncated": {
"type": "boolean",
"description": "Present and true only when the collection exceeded the in-memory query cap and results may be incomplete."
}
}
}
}
}
},
"400": {
"description": "Invalid OData query (e.g. malformed $filter)"
}
},
"description": "Fleet-wide IT operations targeting a device cohort — patch_deployment, software_rollout, compliance_check, security_scan, driver_update, os_upgrade — with target_criteria, status draft/active/completed and total/completed/failed device counts. These are IT rollout campaigns, not marketing campaigns (see the crm app). Supports server-side OData querying — _filter, _orderby, _select, _search, _top, _skip, _count (the spec names these $filter etc.; MCP clients see the _ form because $ is not a legal tool-input key)."
}
POST /dex_campaigns
Create DEX campaign
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Create DEX campaign",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Campaign"
}
}
}
},
"responses": {
"201": {
"description": "Created",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Campaign"
}
}
}
}
}
}
GET /dex_campaigns/{id}
Get DEX campaign
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Get DEX campaign",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Found",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Campaign"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
PATCH /dex_campaigns/{id}
Update DEX campaign
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Update DEX campaign",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"description": "Fields to update (partial)",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Campaign"
}
}
}
},
"responses": {
"200": {
"description": "Updated",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Campaign"
}
}
}
},
"404": {
"description": "Not found"
}
}
}
DELETE /dex_campaigns/{id}
Delete DEX campaign
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Delete DEX campaign",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"responses": {
"200": {
"description": "Deleted",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"success": {
"type": "boolean"
}
}
}
}
}
},
"404": {
"description": "Not found"
}
}
}
POST /dex_campaigns/{id}/launch
Launch a DEX campaign
Transitions the campaign to active and records launch metadata. Fails if already active or completed.
Authentication
[
{
"patAuth": []
}
]
Request, responses and operation details
{
"summary": "Launch a DEX campaign",
"description": "Transitions the campaign to active and records launch metadata. Fails if already active or completed.",
"parameters": [
{
"$ref": "#/components/parameters/InstanceId"
},
{
"in": "path",
"name": "id",
"required": true,
"schema": {
"type": "string"
}
}
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"launched_by": {
"type": "string",
"description": "Email or identifier of the person launching the campaign (defaults to 'system')",
"example": "admin@acme.com"
}
}
}
}
}
},
"responses": {
"200": {
"description": "Campaign launched (status = active)",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/Campaign"
}
}
}
},
"404": {
"description": "Campaign not found"
},
"422": {
"description": "Campaign already active or already completed"
}
}
}